Privacy Policy

This privacy policy (the "Policy") sets forth the general principles to be applied by Humy ("FACING IT International AB") for the use, collection, retention, protection and disclosures of Personal Data, including Personal Data relating to current and prospective clients, employees, and suppliers or otherwise obtained in the operations. All Processing of Personal Data by Humy shall be carried out in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679. Humy values your privacy and strive to make our policies clear and transparent to our Clients. This Privacy Policy describes Humy’s collection, use, and disclosure of personal data, as well as the rights You have with respect to Your Personal Data. For any questions regarding this Privacy IF YOU WANT TO ACCESS, EDIT OR OBTAIN YOUR PERSONAL DATA OR DATA COLLECTED ABOUT YOU, PLEASE CONTACT US. If you are interested in and wish to review what personal data Humy potentially have on you, contact us. If you wish for Humy to erase or not share your personal data at all, contact us. If you decide to opt out from any future prospect search, Humy will not continue to Process nor disclose your information.

Humy provides an Ai assistant creation system. The search AI assistants can collect contact information and usage data from users who interact with it. Humy also processes contact information when users of the Humy platform log into and utilize the product. When you upload data to Humy, it is processed and stored by Humy and it’s system providers. Please note that Humy cares deeply about your privacy and how any data is being shared. If you come across a breach of this Privacy Policy or wish to file a complaint on how Humy processed your personal data or in any way think your privacy has not been handled in accordance with this Privacy Policy, do not hesitate to contact us directly at

This Privacy Policy outlines FACING IT International AB’s (“Humy”, “the Company”, “our”, “us” or similar) practices with respect to generating, collecting, using and disclosing your information when providing our Product or Services. Humy is an AI assistant creation platform. The information used to specialize AI assistants if provided by the customer. Humy care deeply about your security and privacy. Humy commits to protect the privacy of:
• Visitors of Humy’s website (the “Site”)
• Our clients who use the Humy product (“Clients”),
• Individuals’ contact information, most commonly an email address, title, full name (“Prospect”), which is collected and obtained in Humy AI Assistants. The term “you” shall refer to Clients or Prospects, as applicable. Humy may change its Privacy Policy in Humy’s sole discretion. Humy encourages Visitors, Clients and Prospects to frequently visit this page and pay attention to any changes to this Privacy Policy. This Privacy Policy will cover information about practices related to:
• Humy’s AI assistants
• Use of Cookies
• What type of information Humy collect and why
• How Humy care about and protect your information
• What happens in the case of a Business transfer
• How to best get in contact with Humy

Controller shall mean the natural or legal person or entity which alone or jointly with others determines the purposes and means of the Processing of Personal Data. Personal Data shall mean any information relating to an identified, or in some jurisdictions, identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to one or more factors specific to his/her physical, physiological, mental, economic, cultural or social identity or by information such as identification number, bank or credit card records, social security/insurance number, telephony/fax number, email address and address. Process(ing) shall mean any operation or set of operations which is performed upon Personal Data, whether or not by automatic means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction. Processor shall mean a natural or legal person, which Processes Personal Data on behalf of the Controller.


Humy provides a platform for creating, managing, and sharing AI assistants. The AI assistants may collect contact details if the customer provides it and store historical data of chat interactions. Any information on Prospects generated by the assistant may be shared with our Clients. And any data provided to the assistant may be shared with the prospects. The purpose of the sharing is to create an easier way for customers and clients to connect over relevant business opportunities. IF YOU WANT TO ACCESS, EDIT OR OBTAIN YOUR PERSONAL DATA OR DATA COLLECTED ABOUT YOU, PLEASE CONTACT US. Any personal data is processed on the basis of our legitimate interest of providing our Services and fulfilling our business agreements as a Processor. Please do review the section “Your Rights Regarding Your Personal data” to learn more on your rights in accordance with applicable privacy and data protection regulations.

Humy collects information that is provided to it by the clients and prospects**.** Humy strives to keep the minimum amount of personally identifying information needed for Humy’s processing activities, such as providing its Product or Services. Humy has different retention policies for Clients, Prospects and Visitors. Personal Data will be Processed in accordance with applicable law and any applicable contractual obligations.

5.1 Prospects
Humy only collects information limited to what’s necessary or appropriate for the legitimate interest of:
• Fulfilling the Agreement with Humy’s Clients
• Administering Client’s payments to Humy
• Providing a better Client and Visitor experience
• Providing support to Clients Humy does not disclose personal data other than as what is being mentioned and disclosed in this Privacy Policy document.

Prospects, Clients and Visitors can always request to erase or obtain any personal data. If a Client refuse to supply personally identifying information, that may cause major limits for Humy to fulfill their business agreement. Humy only collects data on Prospects through interactions with AI assistants on request by our Clients. The data is limited to:
• Full Name
• Email address
• Phone number
• Other information the the prospect provides to the AI assistant

5.2 Visitors Humy collects non-personally identifying information on Visitors to the Site. The purpose of this data collection is to prevent scraping, hacking or any other potential security threats. Humy also uses this non-personally identifying information to measure activity behaviour on the site and use potential insights to bring our Visitors a better experience. This data is limited to:
• IP-address
• Browser information
• Language preference
• Chat interactions
• Referring site
• Visitor location
• Date and time of visit
• Frequency in visits

5.3 Clients Humy collects personally identifying information on our Clients. Humy uses this data to monitor the activity on the Site and use of the Product in order to provide a pleasant Service. Humy also use this data for billing and transactional information pursuant to the Clients use of the Site and Service. This data is limited to:
• Full name of the Client
• Billing address
• Email address
• VAT number
• IP-address
• Browser information
• Language preference
• Search queries
• Referring site
• Visitor location
• Date and time of visit
• Frequency in visits

Humy will by all reasonable means protect its product against unauthorized access and hence any processed personally identifying information. Humy will disclose personally identifying information if requested by the government in response to a court order or subpoena. Humy might, in good faith, disclose personally identifying information to protect any intellectual property or rights of Humy or third parties. Humy only disclose personally identifying information to of its employees, contractors and partners with a non-disclosure agreement or has an explicit need to process the information in order to provide sub-services available in Humy’s Product or Service. Humy reserves the right to engage partners of any kind, including subcontractors to make sure the Product or Service is being provided to Humy’s Clients. Humy will guarantee that any data transfer outside of EU will be made in accordance with the law and current data protection legislation.

5.4 Retention Personal Information is retained by Humy so that you can be identified only for as long as it is necessary for our processing activities. Humy keeps the same retention policy for all Prospects, Clients and and Visitors, which will follow the reasonable mandatory retention period, which is 7 years as from the Processing Date. Prospects and Clients can at any time ask for their Personal Information to be removed by using this email, in which case it will be removed as soon as possible. The exception to this rule is for Clients with an account with Humy, in which case we will keep information on their work email for marketing purposes for one (1) year after request of removal. Please note that we may retain the information we collect for as long as needed to provide the Services and to comply with our legal obligations, resolve disputes and enforce our agreements. Clients and Prospects can at any time request their personal data to be removed by using this form. Humy will immediately remove any personally identifying information on Prospects and Clients unless Humy need to comply with the current legislation.

Humy uses cookies in order to provide a better Product and Service to Humy’s Clients and Visitors. Humy uses third-party Services who set the cookies. Humy allows partners to recognize the Visitors or Clients computer whenever they might interact with the Site. Please note that this Privacy Policy covers only Humy’s Services the use of cookies. This Policy does not, in any way, cover the use of cookies by any partners. Visitors and Clients can at any time opt-out from Humy’s cookie use by setting your browser to opt out from letting the Site place any such cookies. Please do note that this setting is not recommended. Humy visitors who do not want Humy to place cookies on their computers might see drawbacks and specific features or the Product or the Service might not function at all.

Humy will establish all reasonable and appropriate safeguards to protect Personal Data from unauthorized use, disclosure, destruction and alteration. Humy will ensure to do our very best to respect your choices and requests regarding your personal data. You always have the right to know how Humy use your personal data. You also have the right to request any personal data records on you erased. Humy can not guarantee that your information may be accessed by unauthorized individuals, companies or similar. Humy will review the requirements under national law for the Processing of Personal Data, including without limitation any duty to notify data protection authorities, and any duty to appoint a data privacy officer. Please review your rights regarding the processing of your personal data.
• Right of Access: Humy will support any request made by you to access your personal data. Humy will share a copy of personal data being processed by Humy Services. Humy will provide any personal data on promptly and free of charge. Please note that this Privacy Policy will respond to the purpose for processing of personal data. You may at any time requests access to your data by filling in your relevant details here.
• Request to access and correction of Personal data: If an individual makes a request to access Personal Data relating to him or her, or requests to have errors in his or her Personal Data corrected and can demonstrate the existence of a relevant error or omission, Humy will consider and satisfy such request, where it considers it as appropriate or where it is required to do so by applicable law. If stipulated in national law, an administration fee for complying with such a request may be charged. You may request to edit or update any missing data that Humy process about you, by contacting Humy at and point out any errors or personal data that you wish to update. Humy will not accept nor save inaccurate data edits. Please note that Humy may remove incomplete or inaccurate information, at any time and at our own discretion.
• Right of Erasure: Humy will accept requests at any time to erase your personal data and promptly act on your request. If Humy notices any overriding legitimate interest for keeping your personal data for the processing, e.g. to comply with legal obligations or similar, Humy will inform you about the process and the exception from this Privacy Policy. Humy will always erase personal data on Prospects if requested by the individual it concerns. You may at any point request to erase your data by contacting us at

7.1 Unauthorized access Humy apply industry standard security procedures to protect your personal and to prevent unauthorized access and use of any such information. Humy cannot be held responsible for the acts of those who gain unauthorized access or abuse our Services. Humy will not make any warrants to prevent such access.

If Humy goes out of business, enters bankruptcy or a substantial part of its assets are acquired, Clients, Prospects and Visitors information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Humy may continue to use your personal data as set forth in this policy.

Additional Limits on Use of Your Google User Data: Notwithstanding anything elsein this Privacy Policy, if you provide access to the following types of your Google data,'s use of that data will be subject to these additional restrictions: will only use access to read, write, modify or control Gmail message bodies (including attachments), metadata, headers, and settings to provide a web email client that allows users to compose, send, read, and process emails and will not transfer this Gmail data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets.

Please do not hesitate to reach out to: Humy International AB Russinvägen 5, 123 59 Farsta, Sweden or via email at

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